Privacy Policy

Durban Knife Sharpening: Privacy Policy

This Privacy Policy outlines how Durban Knife Sharpening collects, uses, and protects your personal information.

1. Information We Collect

We collect information necessary to fulfill your service requests, which includes:

Identity Data: Name, contact number, and email address (collected during ordering and communication).

Transaction Data: Shipping address and payment details processed securely through PayFast (we do not store your full credit card information).

Service Data: Details regarding the knives you submit (e.g., brand, condition, service notes).

2. How We Use Your Information

We use your data solely for the following purposes:

To process and deliver your sharpening order and notify you of completion.

To process payments securely through the PayFast gateway.

To communicate important updates regarding your order, or the status of the BlitzBlade Pilot Launch Fund.

For internal record-keeping and service improvement.

3. Data Security

Your payment information is processed securely by our third-party provider, PayFast. We commit to protecting your personal data from unauthorized access, misuse, or disclosure. We do not sell or lease your personal information to third parties.